I have not got an email or anything. I wanted to cancel after I started seeing all these bad reviews. I put my order in and realized I needed to cancel. Unfortunately, they took the money out within the hour. I've contacted the bank and hopefully I will get my money back. Please do not order from Berrylook. SCAM, SCAM, SCAM. NO, WAY TO EVEN CONTACT THEM. FIRST TIME FOR ME, TO BE SCAMMED.