Beds.co.uk Questions & Answers

Hi, Thank you for your message, I can assure you that your order will be with you if it is not already. Please email me directly on resolutions.beds@gmail.com or call our aftersales team on 01215687126 and ask for Tom, I will be more than happy to assist you further

Hi there Ling, Could you please e-mail me with regards to your issue, My direct e-mail is julie@beds.co.uk. Regards. beds.co.uk.

Hi there Hina, With our mattresses we do advise of a 7-10 working days for delivery as they are ordered in via the manufacturers however if you stipulate that you need a product by a certain date we will book this in for a rapid delivery free of charge, However please send me your delivery postal code to julie@beds.co.uk and I will get this matter looked into for you. Bet Wishes Julie

Hi Michelle, Thank you for your question, It seems that you have not left a mobile number for us to contact you on. We have tried to contact you via the landline number provided but unfortunately we was unable to get through to you. We have since tried to contact you and was still unable to get through. In order for us to arrange a delivery we require a mobile number so that you are able to select the best available delivery date that suits you. We have automatically selected your delivery date for the next available slot which was Saturday 28th October 2017. Please confirm that this is convenient with you by calling 01215684946 - Please ask for Tom (EXT: 1033) Kind Regards Tom

Hi there L. B, Thank You for your question, Here at beds.co.uk We do understand that it is tricky to purchase a bed frame or mattress on line as you cant see or feel the product that is why we have a dedicated and highly skilled team of customer service representatives who will talk you through any of our products, We appreciate all feedback, As a growing company we listen carefully to our customers so we can improve our service and products, All negative feedback is responded to and dealt with as quickly and efficiently as possible, A lot of the reviews that are negative have been resolved but customer do not wish to update their review to reflect this which is the customers prerogative, If You have any more questions please don't hesitate to contact me direct at julie@beds.co.uk. Kind Regards. Julie

Hi there Maria, Thank You for your question, Our Ottoman storage beds do not have legs, the frame sits on the floor on top of a protective cloth. If You have any other question please do not hesitate to contact our sales line on 0121-568-7126 option one or speak to one our friendly advisors on our on-live chat. Regards. Julie Beds.co.uk

Hi there Gail, I have e-mailed you directly with regards to your delivery. Kind Regards Julie

Hi, Thank you for your message, Unfortunately due to our competitive prices we do not operate a showroom, however if you contact our dedicated sales team on 01215687126 they will be able to assist you further with all queries you have