More questions about Beds.co.uk

I would love to be contacted by James my sons bed was meant to be delivered yesterday didn't come so no bed for my DISABLED SON to sleep on . if i buy and the beds not as described what recourse do i have? Unsatisfied customers: has anyone actually had real satisfaction from this co. about their shoddy products? Will Trading Standards help? Has anyone got actual satisfaction from this company after being sent a mattress not fit to let a dog sleep on? Hi Nervous to order from them... Would you recommend them based on customer reviews? I want to by rattan furniture of your website, after reading all the reviews I to am hesitant to purchase anything , what reassurance can you give me Julie is rude she claims she is being threatend when you tell her the truth heres the truth julie on line reviews always work will you change julie Ceo of beds why dont you satisfy customers more this is shocking the customers will win when we send you to court as a group How are mattresses sealed? Properly or with cellotape? Does a mattress come polythene wrapped & sealed or are they closed at the ends with cellotape? I was informed a 'used' mattress has cellotape.