Evidently it takes months for them to upgrade info on their website as they are on the verge of launching a new version. Supposedly new look, higher prices for subscriptions and more than likely the same "asian sub-continent" customer service and tech support from India in which I can't understand a word. They basically have a monopoly on this type of service and the folks based in the great state of Texas have sub-contracted what's most important, customer service) out to others! Shame On You! BTW... I have also had the auto-renewal issues with montly price guides... you have to go into Paypal now and cancel auto renewal.

asked by Mike D. on 1/28/13

1 Answer
Thumbnail of user johnathanp9

Its sad that a company that was a HUGE part of my childhood has turned into such a pathetic display. I used to get so excited when my Beckett arrived. I would love to see them crumble and be bought out by someone who cares and enjoys the hobby.

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