Beckett Media Questions & Answers

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Here’s what consumers have asked with answers from Beckett Media staff and previous consumers.

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Question:

Evidently it takes months for them to upgrade info on their website as they are on the verge of launching a new version. supposedly new look, higher prices for subscriptions and more than likely the same "asian sub-continent" customer service and tech support from india in which i can't understand a word. they basically have a monopoly on this type of service and the folks based in the great state of texas have sub-contracted what's most important, customer service) out to others! shame on you! btw... i have also had the auto-renewal issues with montly price guides... you have to go into paypal now and cancel auto renewal.

Answer:

Its sad that a company that was a HUGE part of my childhood has turned into such a pathetic display. I used to get so excited when my Beckett arrived. I would love to see them crumble and be bought out by someone who cares and enjoys the hobby.

By Johnathan P.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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