I went with this company when I was looking for replacement batteries for a cordless home phone and they were able to provide them at a reasonable cost and within a reasonable time. Liked that they are a Canadian company. So, when my cell phone battery needed replacing, I went back to them. This time however I needed to return the product as I had since ordering decided to replace the phone. This is when I ran into the lack of or difficulty obtaining their return policy. Requested return instructions at least 3 times by email but have yet to receive any information on their policy. My fault for not doing my due diligence before I ordered.

The prices were reasonable and the are in BC. I like not having to wait for something to come from overseas

Having a company based in Canada with prices as good as USA-based companies (once shipping and taxes considered). I like the techie website too - gives the sense, rightly or wrongly, that they are serious about what they sell and don't waste resources on flashy websites.

I was looking on the web for a very specific batteries