Badoo Questions & Answers

Hi Joseph! Thank you for your feedback. As Badoo is a free website to join, in some cases there are individuals who create profiles on our site with false intentions. We take the security of our users very seriously and assure you that we do our best to implement the most effective solutions to remove these profiles from Badoo. To assist us in this process, we encourage you to report any profiles to us that you may find suspicious. We also recommend that you visit the following page to find some safety and security tips: https://www.badoo.com/safetytips.phtml We apologize for any inconvenience, and please let us know if you have any further questions.

Hi John! Thank you for your message. You can see any user's location on their profile, simply click on their name or on their thumbnail picture. However, in modes like People Nearby, you can edit your search criteria by clicking on the Filters icon situated at the top right side of the screen to only see people that fall within the radius you have set. I hope this helps, but please do not hesitate to get in touch if there is anything else we can do for you.

Hi there! Thank you for your message. Unfortunately, we're unable to do a background check of all our users. However, since the security of our users is paramount for us, we have a moderation team that thoroughly investigates all the reports we receive and ensure that all our users comply with our Community Guidelines (see: https://badoo.com/en/guidelines/). We want Badoo to be a safe space for everyone! We hope this helps, but please get in touch if there's anything else I can do for you.

Hi there! The security of our users are of paramount importance for Badoo. If you believe someone has tried to access your account, we strongly recommend that you change your password immediately. Please ensure that your password is at least 8 characters long, contains mix of numbers and letters and isnt easy to guess. Please also take following steps to ensure your account is secure Ensure your operating system is up to date and you use antivirus on your computer Ensure that your email account is secure and that nobody has access to your Facebook account if you use it to sign in on Badoo Never share your credentials with anyone and never use it on other sites, especially advertising free credits Dont forget to log out from your account if you use a shared device You can visit this page for more safety and security tips: https://us1.badoo.com/safetytips.phtml We apologise for any inconvenience caused, and please dont hesitate to contact us if you have further questions.

Hi Cynthia! Yes, your age will update automatically according to the date of birth you added upon registration. Hope this helps!

Hi Siobhan! We're very sorry you've had this experience with us. To ensure we keep the community safe, we require users to verify their profile. Unfortunately, this process is mandatory and will need to be completed if you wish to continue using your profile. From what you're saying, it sounds as though you're required to verify your Facebook account but are logged into your son's account when trying to do so - therefore, your son's account will pop up instead of yours. Please log out of your son's Facebook account, log into yours and try again. You should be able to verify your account and continue using Badoo as usual. We hope this helps!

Hi Vlad! We're sorry you're experiencing this. We would never charge any of our users for services they haven't purchased. If you wish, we can look into this - simply send us a private message including the email address linked to your profile and we will get back to you as soon as possible. You can do this either on this platform or on any of our social media profiles (links in the product's profile). We hope this helps!

Hey Jeyla! Thank you so much for your message! We are always happy to hear that our users are finding success using our website. We would like to ask if you'd be interested in sharing your amazing story with us along with a photo of you and your partner. Your story will surely motivate many people and help them see that true love really can be found through Badoo! Simply get in touch with us via www.badoo.com/feedback, we can't wait to hear more about this! Also, we'd really appreciate it if you could leave a review for us! Simply go to https://www.sitejabber.com/reviews/www.badoo.com and click on the orange button that says 'Write a review". THANK YOU!

Hi Morris! Thank you for your message. This doesn't sound right. Could you send us a private message on any of our social media profiles (such as <https://www.facebook.com/BadooHelp/> or <https :// twitter. Com/badoohelp>) including the email address linked to your Badoo account so that we can look into this? We apologise for any inconvenience caused and look forward to hearing from you.

Hi Lisa! Thank you for getting in touch. We're sorry about this. If you wish, we can double-check this decision for you. Simply send us a private message on any of our social media profiles (such as <https://www.facebook.com/BadooHelp/> or <https :// twitter. Com/badoohelp>) including the email address linked to your Badoo account and we'll investigate this for you. We hope this helps!