had a notification that someone was trying to access my account from unusual device or location. what does that mean?

asked by j t. on 5/23/17

1 Answer
Thumbnail of user manelm

Hi there!

The security of our users are of paramount importance for Badoo.

If you believe someone has tried to access your account, we strongly recommend that you change your password immediately. Please ensure that your password is at least 8 characters long, contains mix of numbers and letters and isnt easy to guess.

Please also take following steps to ensure your account is secure

Ensure your operating system is up to date and you use antivirus on your computer
Ensure that your email account is secure and that nobody has access to your Facebook account if you use it to sign in on Badoo
Never share your credentials with anyone and never use it on other sites, especially advertising free credits
Dont forget to log out from your account if you use a shared device

You can visit this page for more safety and security tips: https://us1.badoo.com/safetytips.phtml

We apologise for any inconvenience caused, and please dont hesitate to contact us if you have further questions.

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