AVOV Technology Questions & Answers

Question 1

Question:

Hi, i bought the vixo 2 box 4 months back and it was running fine till last week and all of a sudden it started to freeze. after 2 mins of channel viewing it gets freezed. i changed to 2 different subscriptions and they say that it a problem with the box. please suggest. Hi, i bought the vixo 2 box 4 months back and it was running fine till last week and all of a sudden it started to freeze. after 2 mins of channel viewing it gets freezed. i changed to 2 different subscriptions and they say that it a problem with the box. please suggest.

Answer · 2015-10-11T03:52Z

Answer:

Hello, You can open a ticket at our help-desk, http://help.avov.tv and our team can help you.

By Jake K., over a year old

Question 2

Question:

Price for unit Price for unit

Answer · 2015-10-08T08:19Z

Depends which you are interested in. You can check our full products is http://shop.avov.tv

Question 3

Question:

Ive had my box for a few months now and enjoying it. until recently it has been freezing up. now it seems to be stuck on the avov screen and doesn't do anything else. i have unplugged it and plugged it back in but it doesn't reboot and the same avov screen shows up and stays there for a long time. howvcan i fix this problem.

Answer · 2015-09-23T09:08Z

Hello, The is a simple fix. It requires you device for an RMA. You can open a ticket at http://help.avov.tv and a Support Guru can help you get that going!

Question 4

Question:

I just got an avov tvonline and noticed that the power led stays red all the time. is it really like that. never turns green. I just got an avov tvonline and noticed that the power led stays red all the time. is it really like that. never turns green.

Answer · 2015-09-23T09:08Z

We only use one LED light source for the devices. This means, its only powered on to show the device is on. No Red/Green. We are coming with those features on our new devices! Check our site, www.avov.tv

Question 5

Question:

I cant connect to watch on the computer. what must i do? I cant connect to watch on the computer. what must i do?

Answer · 2015-08-14T11:23Z

Hi You must have on your computer HDMI IN I hope it solves the problem if not contact me agin please Thank you

Question 6

Question:

I have the avov vixo1 the online tv app stream very badly half the time the tv guide along the side is gone i have major buffering issues on every app movie 25 putlocker now that being said i have upgraded everything i can i have 60mbps cable internet and these should be streaming fine, i have done speed tests confronted my isp about speed throteling and replaced all my cables re organized my power plugs i have done everything i can and still major buffering issues i wrote to avov and i have been waiting for an email for about a week now no one has contacted me i need help this is frustrating. I have the avov vixo1 the online tv app stream very badly half the time the tv guide along the side is gone i have major buffering issues on every app movie 25 putlocker now that being said i have upgraded everything i can i have 60mbps cable internet and these should be streaming fine, i have done speed tests confronted my isp about speed throteling and replaced all my cables re organized my power plugs i have done everything i can and still major buffering issues i wrote to avov and i have been waiting for an email for about a week now no one has contacted me i need help this is frustrating.

Answer · 2015-06-16T08:00Z

Hello, We have checked in our system and could not find any email by the name of "Annalee" - is it possible it was sent from another name? Regardless, for us to help you trouble shoot your device or find a solution, please open a support ticket at: http://help.avov.tv - we do care about our customers and enjoy helping them use their devices correctly.

AVOV Technology Questions & Answers

Price for unit Price for unit

I just got an avov tvonline and noticed that the power led stays red all the time. is it really like that. never turns green. I just got an avov tvonline and noticed that the power led stays red all the time. is it really like that. never turns green.

I cant connect to watch on the computer. what must i do? I cant connect to watch on the computer. what must i do?

What does avov stand for? lorne

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