Ashford Questions & Answers

Here’s what consumers have asked with answers from Ashford staff and previous consumers.

19 questions answered

16% answered in 1 day

Question:

Why are your watches so much cheaper than other sites? are they brand new?

Question:

Are your items authentic or knock offs? how the low price? what is the return policy? warranty, etc.

Question:

Just wondering if the seiko watch i just bought is authentic or a fake? how do you offer the low price?

Question:

After reading your reviews i'm worried about ordering a watch from your company. why do you have so many bad reviews? do you belong to the bbb?

Question:

I have recently bought 2 raymond weil freelancer watches from you. can you confirm whether i should register the warranty with rw myself

Question:

Yes, i wanted to buy some rado watches from this site, but i need to know: are those watches they sell authentic? is this site a real site not just a fake one takes your money and disappear?

Question:

If i have a jeweler check a movado watch and it turns out fake can i send it back for a 100% refund including and shipping cost?

Question:

I am seeing you are selling fakes?

Question:

The technomarine watch isn't it authentic?

Question:

Are the watched real and new? if so how can you afford to sell them so cheap? Are the watched real and new? if so how can you afford to sell them so cheap?

Answer:

I thought the exact same thing. In my case, the watch appeared to be genuine, but it didn't work.

By Kurt A. over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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