Ancestry Questions & Answers

Here’s what consumers have asked with answers from Ancestry staff and previous consumers.

20 questions answered

15% answered in 1 day

Question:

Where do i find 'calculate relationship' on new ancestry site? this is just one of the features i used which has disappeared. i'm now looking at other sites to use instead of ancestry.com

Answer:

If you're not seeing your relationship on your family members' info pages try checking Tree Info under Tree Settings and make sure "Who You Are In This Tree" is set to you.

By Angie S. over a year old

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Question:

Will " view family members' ie produce a family group sheet and the ability to click an icon beside a name to 'show immediate family' & or quick edit a name be returned to new website? i'm currently back on old site to use these features. Will " view family members' ie produce a family group sheet and the ability to click an icon beside a name to 'show immediate family' & or quick edit a name be returned to new website? i'm currently back on old site to use these features.

Answer:

I'm not sure this will help you, but the issue is discussed in the blog, under new features http://blogs.ancestry.com/ancestry/2015/06/05/new-ancestry-feature-update/ Right now the family view of the tree data is considered a lower-priority feature/not currently being addressed because it had low usage. I'm sorry- that must be frustrating for you. For many others, they enjoy the new features and layout. I'm neutral- fine with either- just adapt. Best wishes. Oh- and the QUICK EDIT feature works. It's in the drop down menu next to EDIT in the upper right hand corner.

By Susan M. over a year old

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