Where do I find 'calculate relationship' on new Ancestry site?

This is just one of the features I used which has disappeared. I'm now looking at other sites to use instead of Ancestry.com

asked by Evelyn D. on 12/14/15

7 Answers
Thumbnail of user angies29

If you're not seeing your relationship on your family members' info pages try checking Tree Info under Tree Settings and make sure "Who You Are In This Tree" is set to you.

Helpful  (1)
Thumbnail of user juanitac9

Ancestry is in process of "updating" their site and I do not think that what they have added/subtracted is functioning properly. I would pay no aren't ion to "relationship" according to their computer! So far, they have my great-great aunt giving birth at age one and me giving birth about 100 years before I was born. Their computer with the new program has made such a mess of my tree that it is ruined! Hope someone sues them! Unfortunately, unless some class action attorney takes it on, I do not see an individual being financially able to fight a company as rich as Ancestry.com.

Helpful  (1)
Thumbnail of user angelah45

I am downloading Legacy 8.0 today and going to play with it. It says that you can search on ancestry.com but you have to add the records manually. You can also search from Legacy on Familysearch.org and I am not sure maybe you can add those free records.
I am not logging onto Ancestry.com today in protest.
I Goggled this Relationship Calculator – This should now display correctly on the profile page.

Helpful  (0)
Thumbnail of user lindan39

The relationship should auto appear when you profile the individual on the top heading, under the known details that you have entered. I see this morning the favorite old ancestry which we all loved is gone forever and have been struggling all morning to add family members to my trees to no avail. Any help out there?

Helpful  (0)
Thumbnail of user susanm127

Angie's answer is correct. I see the relationships just fine. I'm stunned at the vehemence. It's amazing how many people are unable to cope with change. Sven- the site and software are not a scam at all. They are a reputable company with a long history. I don't always agree with them, and when I have a problem, I simply call them. I have always gotten helped and satisfaction. But then I am a reasonable human being and I treat them with courtesy as well. Dr C "To those of us who have steadfastly maintained their old ways of researching, you are better off as you are free of relying on software and interfaces that disappear." REALLY? LOL You go right ahead and stick your head in the sand. You will miss out on amazing opportunities. The world of genealogy has rapidly changed from when I first began. I applaud the changes! I look forward to it all being on the cloud:-) Then I can access it anywhere. I used to record it all on paper - I've been doing this for nearly 50 years. As far as complaints about cancelling- wow... you should try reading their policies before you sign up- an amazing concept right. Check out this link about refunds for subscriptions policy http://help.ancestry.com/app/answers/detail/a_id/916 How did I find it? Bottom of the main page- support center, OR the big HELP button at the top- with support center being top of the pop up list. I think the biggest problem with Ancestry is that so many ignorant people sign up- having no idea what they are doing, and then are surprised when they don't get what they think they want. Read. Be an informed consumer. Don't blame Ancestry if you don't understand what you are paying for and what their policies are when you sign up. That's not their fault, it's yours.

Helpful  (-1)
Thumbnail of user drc5

The only way we can get Ancestry's attention is to CANCEL our subscriptions. They have gone for the money not the services to their clients. In their defense, many other megacorporations online are doing the same thing. To those of us who have steadfastly maintained their old ways of researching, you are better off as you are free of relying on software and interfaces that disappear.

Helpful  (-1)
Thumbnail of user svenb8

Stay away from this site / software. It's a scam!

Helpful  (-1)

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