Ancestry Questions & Answers

62 questions & answers

Ask a question See all questions

I paid $99 for the ancestry DNA test. i ssumed that included an ancestry membership as well. I got my kit and started filliing out my profile online. now its asking me to start a free trial. I am confused about how the priciing sructurure works?

asked by Jason W. on 3/9/17

Add your answer

More questions about Ancestry

My disappearing tree. Why do people keep disappearing from my tree. Also photo's taken off. Absolutely fed up with putting people back on.
Hi, I've not used Ancestry for a while, but continue to pay for it. However, I can't look back at the scanned documents I saved to my family tree.
How do i get my ancestry icon back on my desktop
why are you still charging me after i canceled ancestry on the computer last month i don,t have the money to pay unwanted bills which i don,t use .
You say you give a week's free service yet you demand a CC number first. Why? Bit of a scam, isn't it?
I've been trying for 2 days and am unable to access the site.
If I signed up for a free trial and cancel fifteen minutes later, will they charge me for any reason at all? Has this happened to anyone?
whats this bull---- that ancestry is forcing members to try their US discovery and World explorer by blocking their seach unless you try their product
Why have I been ripped off by Ancestry after many years of being a customer. I bought the update to the tree last year but now cannot do a search

Ask a question

Get answers from the Ancestry staff and other customers.

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
Ancestry?