AMOMA.com Questions & Answers

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Here’s what consumers have asked with answers from AMOMA.com staff and previous consumers.

151 questions answered
22% answered in 1 day
Question:

Is amoma legit?

Answer:

Hi Jennifer, Thank you for your honest question! We are a rising company, established in 2014, ever-growing our services and offers. Feel free to contact our customer support department at sitejabber@amoma.com, at +41 225 182 013 or via LiveChat for any further information that you might require. Thanks, Your Customer Support Team

By AMOMAcom C., Customer Support team
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Question:

We just tried to book a room in amsterdam... put in all the payment info and received a message that the booking didn't go through, but were charged

Answer:

Hi Mike M., Please contact our customer support team at sittejabber@amoma.com or +1 917 624 9014 so we can look into this matter together. Thanks, Your Customer Support team

By AMOMAcom C., Customer Support team
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Question:

This is my first time using, is it legit

Answer:

Hi JOHN R., Thank you for submitting your honest question! You can be sure that all confirmed bookings are guaranteed from the moment you receive your hotel voucher by email. Also, our customer support team is available 24/7 to provide you with a great booking and travel experience. If you have any questions, you can always reach out to us by phone on {phone}, by email at qualityservice@amoma.com and via our on-page LiveChat. We hope to see you soon, Your AMOMA.com team

By AMOMAcom C., Customer Support team
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Question:

Can we book from egypt

Answer:

Hello, I am glad to hear you found a good deal on our website! Please provide me your phone number and one of my colleagues will contact you immediately to assist you with your booking request. If you prefer you can also call our reservations department directly at + 41 225 182 013

By AMOMAcom C., Customer Support team
Question:

If i posted a comment, how can make an update on it? i wanted to post the update. tahnk you

Answer:

Hi Regina, Please note that we just replied to your review in order to send you a notification. Please use the link received in the email and you will be able to access your review. Otherwise try to log in with your email used to post the original review and manage your account and reviews from there. Thank you for your honest question! Your customer support team

By AMOMAcom C., Customer Support team
Question:

Hotel does not have my reservation. should i cancel before the deadline?

Answer:

Hello, Thank you for reaching out to us! Please provide us your booking ID so that we may be able to assist you further. Your Customer Support Team

By AMOMAcom C., Customer Support team
Question:

So i just booked a reservation and the price "jumped" up b 7.4 because of a visa card but was not notified about the price until i clicked purchase

Answer:

Hi Wesley Z., Thanks for reaching out to us! Please provide us your booking ID and one of our agents will contact you to further assist you. Your AMOMA.com team

By AMOMAcom C., Customer Support team
Question:

Answer:

Hi Wesley Z., Thanks for reaching out to us! Please provide us your booking ID and one of our agents will contact you to further assist you. Your AMOMA.com team

By AMOMAcom C., Customer Support team
Question:

Check out this info for me because i am afraid of losing my $500+ dollars by your company. refer #183315937 booking # 52001965

Answer:

Hi Sanjay S., Please contact our customer support team at customersupport@amoma.com or +41 225 182 013 so we can look into your booking together. Thanks, Your AMOMA.com team

By AMOMAcom C., Customer Support team
Question:

Why is the room cost $140 lower on this site than booking directly through hotel?

Answer:

Hi Lynn, We work with a live booking system which allows us to offer you the best hotel deals in real time. The offers that we get come from our suppliers - wholesalers that have contracts with the hotels - so not from the hotel directly. Booking with AMOMA.com, you can be sure you always make a great bargain not only price-wise. A majority of our amazing deals also comes with exclusive extras such as included breakfast or deluxe room types while many of our competitors offer mostly room-only options. We hope to see you soon, Your AMOMA.com Team

By AMOMAcom C., Customer Support team

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