AMOMA.com Questions & Answers

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Here’s what consumers have asked with answers from AMOMA.com staff and previous consumers.

151 questions answered

22% answered in 1 day

Question:

I've tried your web site for several days and all i get is a 404 error.

Question:

When are you $#*!ing thieves going to jail?

Question:

Could someone call me on 07730511327 as i would like to book another room on my booking 20108907

Question:

No, no, no! never in my life have a had such a horrible experience. spent countless hours on the phone with them and the hotel, them and the hotel... back and forth for days trying to just confirm that i had a reservation that i already paid for with a no cancellation policy! i finally get a confirmation number from the hotel themselves?...

Question:

I booked a reservation through amoma for a hotel in philadelphia. i called the hotel 3 days later & they have no record of my reservation. ?? I booked a reservation through amoma for a hotel in philadelphia. i called the hotel 3 days later & they have no record of my reservation. ??

Answer:

Hi Valerie A., You can be sure that all confirmed bookings are guaranteed from the moment you receive your hotel voucher by email. Please contact our customer support team at sitejabber@amoma.com, at +41 225 182 014 or via Live Chat, through amoma.com/login, so we can look into this matter together. Thanks, Your AMOMA.com team

By AMOMAcom C., Customer Support team over a year old

Question:

Reservation number: 32513727 i booked the tongue hotel with you for 27th may. you took the payment in full for this stay. when we arrived at the hotel there was no booking for us as the hotel was full. we had to travel over 60 miles to find alternative acccommodation. i contacted you on 30th may after returning from our trip. you said that you were investigating with the other provider abbey travel as they allegedly did not inform you that the hotel was full. to be frank i don't care one little bit whether it was your fault or abbey travel's fault that there was no room available. i just want my money refunded from amoma. i paid amoma and amoma should refund me immediately as i did not the receive the service i had paid for. please contact me immediately to address this situation. Reservation number: 32513727 i booked the tongue hotel with you for 27th may. you took the payment in full for this stay. when we arrived at the hotel there was no booking for us as the hotel was full. we had to travel over 60 miles to find alternative acccommodation. i contacted you on 30th may after returning from our trip. you said that you were investigating with the other provider abbey travel as they allegedly did not inform you that the hotel was full. to be frank i don't care one little bit whether it was your fault or abbey travel's fault that there was no room available. i just want my money refunded from amoma. i paid amoma and amoma should refund me immediately as i did not the receive the service i had paid for. please contact me immediately to address this situation.

Answer:

Hi Tracy L., Thanks for reaching out to us! One of our agents will contact you to further assist you. Your AMOMA.com team

By AMOMAcom C., Customer Support team over a year old

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AMOMA.com Questions & Answers

I've tried your web site for several days and all i get is a 404 error.

When are you $#*!ing thieves going to jail?

Could someone call me on 07730511327 as i would like to book another room on my booking 20108907

I have a booking, when called up the hotel they said they dont have any tieup with amoma and there is no booking...

I booked a reservation through amoma for a hotel in philadelphia. i called the hotel 3 days later & they have no record of my reservation. ?? I booked a reservation through amoma for a hotel in philadelphia. i called the hotel 3 days later & they have no record of my reservation. ??

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