asked by
on 2/15/18Hi Valerie A.,
You can be sure that all confirmed bookings are guaranteed from the moment you receive your hotel voucher by email.
Please contact our customer support team at sitejabber@amoma.com, at +41 225 182 014 or via Live Chat, through amoma.com/login, so we can look into this matter together.
Thanks,
Your AMOMA.com team