Hi Jeanette S.,

Thank you for submitting your honest question! Once you place a booking on AMOMA.com, your reservation is fully confirmed. Sometimes hotels don't enter guest details before 24 hours prior to the stay, which is why guests might be confused as to whether their booking went through. However, hotels can always identify your booking under the hotel reference number which is indicated in the confirmation email and the personal account area. If you have any doubts, you can always contact our customer support team at +1 917 624 9014 or you can also reach out to us through our on-page LiveChat and we are happy to assist with any query.

We hope to see you soon,
Your Customer Support team