American Screening Corporation, Inc. Questions & Answers

Go to the Better Business Bureau and the reviews will tell you ALL you need to know. I placed an order for hand sanitizer and Clorox wipes with this horrible, horrible company on March 13, which totaled a hefty $153.62, was then charged a ridiculous $197.62 for two day shipping on the $153.00 order. March 18th, I went on their website live chat (Joke) to cancel my order. When I tried to go on it again, the live chat was turned off. Sent two emails to cancel. Still nothing and I still haven't received my money or items as of April 12th. Received an email this morning saying they were shipping items and to track delivery click their link. Click the link and the link doesn't work because THEY SPELLED THEIR OWN NAME WRONG IN THE LINK. RUNAWAY from, as the link states, "American Screeing Inc".

Taking advantage of people during the worst of times. This company is absolutely a scam. If you have an issue and want to resolve it? Don't count on it. No one ever answers the phone, they do not return voice mail messages, no one is available to "chat" (I take that back; I was able to get through to a salesperson 1 time. He just lied to me and told me over and over that my order was scheduled to arrive the following week. That was 2 weeks ago. It still has not arrived.), and they do not respond to emails. This includes their Customer Service and Sales Departments. They are continually advertising all these new products available, yet they cannot fulfill the orders they still have open. Why would you advertise that you are selling 1-gallon bottles of hand sanitizer if you have got customers who have been waiting for 2 months to receive 2 8-oz bottles? I have requested a full refund but it stands to be seen that I will get that money back. Perhaps it's time for them to experience small claims court if they haven't already.

Impossible by phone and email, I called and left voicemails and sent numerous emails.

The website takes your order and charges your credit card. I called numerous times only to reach voicemail. I also sent numerous emails requesting status. I received no return calls nor emails. They also substituted an inferior product at a much lower cost than what I ordered, and did NOT credit my account the difference. The 3 products I ordered are made in China!

They are definitely a rip off! Charging expensive prices and sending substitute products made in China!

You won't likely see that order. They are out of stock but won; ttell you that.