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Is Allurez a scam or a legit company?

asked by Jay J. on 12/13/18

7 Answers
At Allurez we offer 100% satisfaction guaranteed, and in fact we have the highest customer satisfaction rate in the industry. We offer free shipping and easy returns, so we make the shopping experience very easy and risk free.
Helpful (1)
I think they are scammers and pray on people to steal your money at $1,000s of dollars to make a repulsive living ripping people off
Helpful (1)
It was a scam based on my experience. They sent me a defective item and then would not refund my money.
Helpful (1)
Scam. They produce defective and substandard products and then try to get MORE money out of you when you attempt to get their shoddy product replaced because it fell apart.
Helpful (0)
Scam!
I received a blue topaz and diamond wedding band as a gift. We took it to 2 local jewelers (as buying online you cannot always be sure what you are going to get) and they informed us that the diamonds were actually "white sapphires" and the blue topaz stones were "aquamarines." We had two different jewelers tell us the same thing. We contacted Allurez with this information and they stated "Well that is the other jewelers just trying to sell you something, we don't use fake diamonds." They basically told me it was my word against there's. What was I supposed to do with a ring with fake diamonds when I was promised real diamonds? They offered me an exchange, but why would I want to deal with them even more so I asked for an immediate refund and they said I couldn't get one because the ring was contoured and that is their policy. So then they offered to have the ring inspected if we sent it back and I WOULD HAVE TO PAY SHIPPING (which we did not do because that is ridiculous to make me pay for shipping for them to just tell me "oh we don't use fake diamonds). So I posted multiple reviews on different sites and Allurez told me that they would refund my money ONLY if I took my reviews down and my complaint off BBB.org. Let me remind you that this is ILLEGAL to penalize someone for a bad review (aka not returning their money). Please ask me for proof and I will show you. So not only did they send me a ring with fake diamonds in it when we were promised real ones, they forced me to take down my reviews if I wanted a refund. PLEASE DO NOT BUY FROM HERE. THEY ARE CON ARTISTS AND SHOULD NOT BE IN BUSINESS!!!
Helpful (0)
Terrible company, worst customer service I have ever dealt with.
Helpful (0)
100% legit! I had an amazing service from Allurez! I will buy from them again
Helpful (0)

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