Hi Laura, it is very easy to get a hold of our customer service team. Simply call us at 800-554-3509 or email us at service@allurez.com

Very easy! I had an amazing experience. Their team was amazing and very helpful.

Very hard, I called them and they never picked up. And they took two days to reply to me.

They avoid you and always have an excuse but refuse to credit your visa for failing to send your order