• YouTube

YouTube

Is this your business?

Overview

YouTube has a rating of 2.8 stars from 1,476 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YouTube most frequently mention customer service, free speech, and many ads problems. YouTube ranks 112th among Videos sites.

  • Service
    299
  • Value
    281
  • Shipping
    183
  • Returns
    185
  • Quality
    280
Positive reviews (last 12 months): 19.2%
Positive
25
Neutral
6
Negative
99
173
See all photos

What reviewers want you to know

Positive highlights

  • Whether I'm looking for educational tutorials, entertaining vlogs, or music videos, YouTube has it all.

Critical highlights

  • The customer service is also terrible in regards to how buggy the whole platform is on any device.
  • The constant demonetization threat over content creators?
How would you rate YouTube?
Top Positive Review

“Ages 1 100 Decide Who Wins $250,000 || Mr Beast”

Nitin m.
4/26/24

Ages 1 100 Decide Who Wins $250,000 || Mr Beast Mr. Beast is a popular YouTuber known for his captivating and often philanthropic content. However, it's important to note that directly copying someone else's video description, especially without permission, can potentially infringe upon copyright laws. It's best to create your own unique description inspired by the video content, ensuring it doesn't violate any copyrights or intellectual property rights. If you're unsure about what constitutes fair use or copyright infringement, consulting legal advice or familiarizing yourself with YouTube's copyright policies would be a wise step.

Top Critical Review

“Piss poor app/site”

MarijuanaMan g.
5/3/24

Google has completely ruined $#*!Tube. Ads everywhere, too expensive, slow, resulotion is always 480p or lower even when the settings are fixed otherwise. Constantly getting flagged for bullying but never when I report a real harassing comment. You $#*!s just need to go yourselves and do the world a favor. People like you pieces of trash ruin everything that's fun because you're greedy as $#*!.

Reviews (1,476)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (55) content creators (22) music videos (27)
Thumbnail of user marijuanaman4life
2 reviews
3 helpful votes
May 3rd, 2024

Google has completely ruined $#*!Tube. Ads everywhere, too expensive, slow, resulotion is always 480p or lower even when the settings are fixed otherwise. Constantly getting flagged for bullying but never when I report a real harassing comment. You $#*!s just need to go yourselves and do the world a favor. People like you pieces of trash ruin everything that's fun because you're greedy as $#*!.

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Thumbnail of user aliciaa434
1 review
3 helpful votes
February 23rd, 2024

I witness YouTube abusing content generators by manipulating their algorithms so viewers don't ever see their videos without searching for it, and even then YouTube will often put their video further down the search results- making it harder to view. Youtube very often takes content generators' advertising revenue- stealing it for themselves. Often YouTube pretends they (often popular comedians) said or did something extremely egregious (not true by any stretch of the imagination) to deserve their ad revenue being confiscated. Lines do exist between healthy criticism of an institution or culture (which are instrumental to a healthy society) and racism or other destructive behaviors. I observe YouTube knowing that difference, but choosing to remove that differentiation to wield a oppressive amount of control over both content providers and viewers and the viewers' ability to find videos and comment on them.

Tip for consumers:
I hope an free and fair alternative to YouTube is soon released by Elon Musk.

Thumbnail of user fingy
1 review
3 helpful votes
February 21st, 2024

I don't give a damn if your asses blocked me, I don't need your damn platform of injustice and unfairness. You people sat there and allowed talentless individual degrade and disrespect certain group of people and you people kept quiet and because I called you all out on it, then you blocked my account. I don't give a $#*! about your stupid and one-sided platform, I let your asses know that y'all fing fake and unfair, period! 0 rating! Some people are allowed to disparage others and those people are not allowed to respond, kiss my entire behind fing fake YouTube

Thumbnail of user robc669
1 review
2 helpful votes
March 19th, 2024
• Updated review

Too many advertisements in front of the videos in recent weeks. Additionally, I'm tired of this platform blurring out sections of a video like a war documentary. Its history. STOP BLURRING IT OUT. I wish creators would start switching to Rumble. They have 1080p videos now and no blurring, very little censorship. Youtube has become trash.

Service
Its OK
July 6th, 2023
• Previous review

They have interesting content but the platform does stupid things. For example it will start playing a movie in 720p yet the movie offers a resolution in 1080p. Why dont these idiots just play the movie in the highest resolution? It could at least communicate with the computer or phone & see if 1080p is possible. Nearly all devices today support 1080p.

Service
Thumbnail of user ridaartunumcu
7 reviews
0 helpful votes
March 23rd, 2024

YouTube is my go-to platform for video content. Whether I'm looking for educational tutorials, entertaining vlogs, or music videos, YouTube has it all. The user-friendly interface and personalized recommendations make it easy to discover new content. I also appreciate the diverse community of creators and the ability to interact through comments and likes

Thumbnail of user dametime05
1 review
9 helpful votes
November 2nd, 2023

This app went from a magical place to find people doing creative/random $#*! to get your mind off of reality to a swarm of $#*!ing ads and bull$#*!. They've done everything to make this website a full time job and it really sucks the fun out of everything, also if you happen to give ANY money to youtube I guarantee you have some form of autism. I hope neal trips on a banana and breaks every tooth in his mouth while also breaking hit foot. Thank you very much for your time and have another $#*! day!

Thumbnail of user littledeb92001
1 review
1 helpful vote
March 11th, 2024

In the past year, youtube.com has gone totally downhill. I used to be able to watch different videos, now all they have are the same repeat stories over and over. So now, they don't put up any new videos. It's all become podcasts and storytelling with no video. They only videos that get updated are the news. The titles show they can't even spell besides and use fake photos that have nothing to do with what I click on in the first place. They story tellers don't even speak the english language either. Now, I can't find anything I haven't already seen. Need another site.

Tip for consumers:
They could have informed the viewers of the change. They did not. False pictures to entice viewers that aren't even part of the video, consistent false propaganda being allowed, while they cut out so many words you don't even know what the videos is actually about. Totally misleading.

Products used:
Spectrum, youtube.com, etc. all old videos and nothing worth watching

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Thumbnail of user bobs2323
1 review
4 helpful votes
January 28th, 2024

Honestly, YouTube used to be the best thing ever, with me being able to spend hours upon hours watching videos about everything and everything. Now, the website has become an ad cannon that is aimed right at your skull. You cant navigate ANYWHERE, or do a single thing, without taking a shotgun blast of unwanted advertisements directly to the dome. Google destroyed YouTube and turned it almost unusable... it reminds me of a porn site with how many BS popups and ads are jammed down your throat every time you have the misfortune of using it. Garbage work Google, absolutely steaming hot garbage.

Thumbnail of user whapleserich
1 review
0 helpful votes
March 8th, 2024

You tube is a constitutional violating trash organization that caters to liberal garbage. They need to be shut down and prosecuted

Products used:
None

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Quality
Thumbnail of user heyaaguy.h
17 reviews
7 helpful votes
October 11th, 2023

I like you tube but i can see the annoyances with the policies and for you page. If you click on one or two videos on accident then they will continue to pop up into your feed for weeks, its great that people can post what you want, but some of the weirdest things can be posted and then if you swear or do something un-citizen like you get demonetized. Probably happens for those videos too, but they still remain up.

Service
Thumbnail of user hollyflkeys
1 review
1 helpful vote
December 20th, 2023

I'm almost forty years old and on this app you have to type in explicit version because YouTube only plays the clean version. And to me that is highly annoying especially when driving or at work. So I won't use this app anymore for music at all. And I used it for years. I went to i heart radio, and I'm so much happier. This is a real music app and it's dedicated to Playing great music all the time. See ya later YouTube!

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Thumbnail of user nopen123
1 review
0 helpful votes
March 14th, 2024

Bad, everything google owns is bad. I hope another company replaces google, google is run by corrupt idiots that yearns for control. They also bot their own reviews, they control what you see. This would get censored if it was put on googleplay.

Thumbnail of user shamarm6
2 reviews
8 helpful votes
November 26th, 2023
• Updated review

These organizations are liable for lawsuits by their competitors that are having trouble to reach consumers at their extent and the Feds should penalize or seize the liable organizations for their questionable practices.

Particularly, these entities mentioned in the title are complicit to limit as much competition as possible by tampering into the market while not letting little guys (small companies) pick up traction. Some of the features such as the 'Shorts' came from a popular social media application.

Also, I read online that a company that starts with a 'G' owns YouTube is paying millions of dollars to Firefox for setting their search engine as default on their homepage. This is bribery.

They're deliberately engaged in a monopoly. The Antitrust Division should do its job on this tip.

YouTube Justifying Hate & Acts of Violence
November 7th, 2023
• Previous review

YouTube has recently sent content creator Steven Crowder and his crew a letter in which YouTube removed a video of him revealing the authentic manifesto of a individual that attacked a Presbyterian Christian school with innocent young children in Nashville.

The manifesto showcases the racism, resentment, jealousy, and hypocrisy towards an ethnicity.

The public was deliberately kept in the dark and have been demanding for the release for months after the tragedy since March 2023.

Disgustingly enough, the company of YouTube prefer the masses to be ignorant and want them to go along with their version of any narrative.

YouTube considered Steven Crowder in violation of their Violent Criminal Organizations Policy which I find ironic considering the fact that there are gangs, cartels, & mafias glorifying their lifestyle on the platform through videos.

These radical leftists that operate in YouTube are mad because one of their followers got exposed as a deranged killer. Their chaotic ideas are poison to the minds of ordinary people, those examples are destroying our society from this nasty culture that they exhibit. All it does is spread hate and division.

Thumbnail of user ghulamm39
1 review
0 helpful votes
January 24th, 2024

ICareFone transfer a very useful and easy way to WhatsApp data trasfer from one device to another device great service quickly response thankx tenorshare

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Thumbnail of user georger1571
2 reviews
4 helpful votes
January 1st, 2024

You are supposed to be able to record games and watch them later. I can only do that on my PC and NOT on my TVs. I have to watch the games live or settle on highlights that are brief. I used to be able to record all of the games that I want and watch them when I want. I've searched the internet for a solution and nothing will fix this. I haven't found a live body from YouTube to help out. Seems like everything is online and it doesn't work. Also, it's very difficult to use the (PC) fast forward in a way to rush through commercials. On DirecTV, there were none of these issues.

Products used:
NFL Sunday Ticket

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Value
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Thumbnail of user student.1205403
1 review
0 helpful votes
May 3rd, 2024

Its a pretty good video sharing source but some videos have inappropriate things or words. But overall i'd download.

Thumbnail of user evacobrakai1428
1 review
2 helpful votes
January 9th, 2024

$#*!ed $#*! mother$#*!ing snowflakes someone $#*!ing KILL $#*!tube and social $#*!media DESTROY them already!

Tip for consumers:
$#*!ed $#*! mother$#*!ing snowflakes someone $#*!ing KILL $#*!tube and social $#*!media DESTROY them already!!!

Products used:
None

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Thumbnail of user bcarey
5 reviews
2 helpful votes
November 6th, 2023

I have never personally had a YouTube Channel, so my opinion may be skewed, but in my experience, YouTube is a fabulous platform, full of creativity, and incredibly useful. As any platform, however, there are issues. I have here a list of pros and cons, I hope they prove useful.

Pros:
- The ability to find almost anything you need to learn about
- The ability to post almost any of your creative desires, urges, and activities easily.
- A pretty good system for getting rid of illegal content. (I'm talking generally, you won't find videos with illegal activity on your homepage, unless you...search for it.)
- Pretty good UI, with a simple to understand setup and organization.
There are inevitably others, but I am giving general lists here.
Cons:
- Spam. Unless it is super bad, most spam/hate videos will get through. As a platform for sharing opinions and such, YouTube allows strong opinions. Both good and bad.
- Moderation. I am not hating on YouTube Mods. They have a lot on their plate, and will not be able to look deeply into each and every problem they are shown. This can lead to quick decisions that may not be the best option.
- Comments. There are hateful people on the internet, and the comment section is a toxic keyboard warrior's favorite battleground. Comments can build up a small creator, or cause them to leave completely. Comments are tough man.

Overall, YouTube is a pretty helpful site, but it has issues that could use help. However, I do like YouTube, and I will continue to use it.

[Images: Screenshots by me of some examples of ease of access. If I want to learn Music or Color Theory, all I do it look it up and there you go, exactly what I need.

Tip for consumers:
YouTube is useful, don't let some bad content scare you away.

Products used:
I just watch YouTube videos.

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Thumbnail of user jacksonb189
2 reviews
2 helpful votes
December 28th, 2023

Immoral, money hungry, uncaring. That's what YouTube is. They don't care at all about their creators or viewers who pay their bills and it's impossible to even contact someone for help because apparently they're too good to function like a normal company.

SOMEONE NEEDS TO MAKE AN ALTERNATIVE. I'm so tired of this place. Currently using ad blockers to ensure I don't ever give YouTube another penny. But really I want a whole new platform altogether. This place is horrible. Avoid it like the plague if you can.

Tip for consumers:
Horrible people running this with no morals

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Thumbnail of user spiritualwarriore
1 review
1 helpful vote
January 28th, 2024

YouTube FK YOUR RULES! BEING POLITICALLY CORRECT IS THE PROBLEM IN THIS FKN WORLD! NO ACCOUNTABILITY! THAT'S WHY CONTENT CREATORS ARE GOING TO OTHER PLATFORMS! DUMBASSES!

Thumbnail of user pvoege
1 review
14 helpful votes
October 12th, 2023

So, they are forcing us to pay for a premium to remove Ads off of videos no thank you. I will continue to keep using my adblocker until they stop me from watching videos, if that day comes I will go elsewhere to watch videos. I am not having Google rob me of my money just because they are greedy bastards, and desperate for money. Inflation is out of control, and we the people need to start standing up to these WORTHLESS money grubbing bastards.

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Thumbnail of user ericc2206
2 reviews
4 helpful votes
October 19th, 2023

Youtube tried to mediate between myself and Gameloft in regards to identity theft. My conclusion was that they are the same kind of criminal empire. Enjoy your videos, because tomorrow you will be the next Thai hit. These $#*!s don't care about your privacy and safety, they will sell you off like a cheap dog bone because they don't give a $#*! about the people, they care about their themselves only. Youtube will kill you.

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Thumbnail of user borniob
6 reviews
0 helpful votes
March 6th, 2024

I am... disappointed a bit, because once when i wanted to run my own blog in YT, they imposed ones of limitations on published content. That was the most disappointing thing, they either don't allow my video to get into recommendations section, or they just turn off monetization.
Overall, this platform is good for getting fame, look at guys like Mr.Beast or others. Nevertheless, there are many disadvantage which don't allow me to reveal my potential as a blogger. Perhaps, I will get along with them but not in the nearest future. So far I wrapped up my activity as a blogger, as number of subscribers and watches fell twice.

Thumbnail of user carolf1841
1 review
0 helpful votes
February 5th, 2024

YouTube is stuck on my previous zip code, which I was unable to delete or change. My options are to move back to my old residence or live without YouTube. Let me think about that for a second or two...

Tip for consumers:
No

Products used:
None

Service
Value
Thumbnail of user atomicgirl24
5 reviews
8 helpful votes
April 19th, 2024

YouTube used to be a general-interest video site for all ages. During the pandemic, something drastically happened. The algorithm and search engine seemed to completely break--not just for me but for a lot of people. No matter what you search, you keep getting served the same bogus content from disinfo agents, fake news channels and everything else in between, including racist and antisemitic content.

For example, do a search for Disney. Just "Disney", nothing else. A video from the official Disney corporation will turn up, immediately followed by Alt Right channels like Ryan Rinkel Outpost, The Quartering and others. You'd think family-friendly travel shows and guides would be the first thing you'd see but YouTube promotes these Alt Right channel and hardly promotes the other ones. In some cases, YouTube will even juxtapose official Disney content with these Alt Right crackpots.

YouTube has also been promoting a lot of scamfluencers. Scamfluencers are people pretending to just be vloggers/ social media influencers but are getting slipped money under the table by power brokers, think tanks and foreign agents to spread propaganda. When they have enough viewers, they then start spewing fake news and propaganda from their handlers. One of them is a fraud called Cash Jordan, who keeps taking pictures of graffiti and garbage dumps, putting a grungy filter on them and posting clickbait about NYC dying, going under, falling apart, etc. He will even take old photographs and post them as if they were just happening.

Another scamfluencer is The World According to Briggs. His gimmick is alerting everyone to all the "whitest states", "blackest states", most "Jewish states", etc., I suppose, to help lend enemies of state and domestic terrorists a helping hand in knowing which places to hit when they want to commit an act of violence.

A third scamfluencer is The Real Economy. Pretended to be a regular shopper documenting post-pandemic price surges, then took a hard turn into QAnonville/Election was Riggedsville as soon as he had enough subscribers.

Look at the rest of the gallery to see the oh, so "wholesome" videos that YouTube has been promoting, because everything that I said doesn't even touch the surface--"autism gurus" teaching American kids how to learn that they're autistic, a Holocaust survivor who would've been a fetus when it happened pushing anti-vaxx, an Iranian asset on Sky News attacking American leaders and public figures. It is to laugh!

Tip for consumers:
Contact the Department of Homeland Security, Department of Justice and other US government agencies if you see similar content to this. Let them know that YouTube is serving disinfo.

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