AliExpress
Questions & Answers

The truth of the fact is that if anything happens you will be left out of pocket because aliexpress always sides with the sellers and don't protect buyers. They are very quick to respond to queries before they get your money, after that they will simply not respond to your e-mails. They are only interested in getting your money that is the main reason that they respond quickly to enquiries(sellers have got 2 faces), and in many cases they can even use your credit card for their shopping sprees without your consent, SO PLEASE DO NOT ENTER YOUR PAYMENT INFORMATION OR YOUR ADDRESS INFORMATION AS THIS INFORMATION COULD BE USED FRAUDUDENTLEY

Because it is a site full of scammers and where aliexpress either allows them to be there and do nothing or helps them scam you by only doing partial refunds when you have been scammed

Don't use AliExpress. You need to understand how AliExpress works. They are nothing more than a middleman between you and the seller, like eBay. The major differences are that AliExpress is only interested in getting your money. They do not vet the sellers at all and very few have been in business more than a year or two, then they magically popup under a new name. Almost everything on the sire is a knock-off After nearly six months, we finally got our refund with the help of our credit card company. DO NOT BUY ANYTHING FROM THEM!

Because it happens is the short pithy answer, and people who it happens to dont like it. Face facts, the chinese/indians etc... are not entirely honest - its kind of an equivalent of a banana country, and it ethics and morals that separate a first world country from a banana republic. Do the maths and take emotion out of the decision to buy. You want a 100% success story for yourself, but you enter a situation where there is a 50/50 shot of success. Why enter?

I ordered several Item's from AliExpress and some of them didn't fit. Two of the sellers gave me a refund right away. But two of the seller I have been fighting with sense Nov. 24th. I sent picture's showing that there size 2xl was smaller than a size 2xl that I bought in the U.S. I had to escalate my dispute and only after going back and forth with both sellers. Getting no where, just the run around. I finely had to contact my credit card company, and one of the sellers gave me my money back the next day. The other seller was given the money by AliExpress, stating that my claim was invalid. I do a lot of on-line shopping and have never had to prove that an item didn't fit to return it, nor did I ever have to negotiate with a store to return an item, and have them try and give me less money for the item than I paid for it. And when I tried to get help from there help chat, that was useless. I talked to them 4 times, and would get some of the same answers " I understand your problem" and " I will be happy to help" it was like talking to a computer. When I asked for an address that I could write to someone, they told me that it was confidential. Now any company that won't give you there business address, I would be suspicious of. I for one will NEVER shop there again. I will Never shop at a place that dose not have a phone number where you can contact a real person. Or that will not give you a mailing address. There is something wrong with that.

Because if the seller fights you. They always win. If they don't, then it's all done automatically through the system. And the time it takes to resolve can take weeks

Christina B: your story (with "I hahe spent over $50,000 USD on goods in last twelve months") is a cheap SCAM!

That the items are NOT the items you see in the pictures. They send completely different from
What you order. When you make a compliant it takes forever to get your money back. And considering you pay so little. Most people just give up and move on

My sister and we've been buying for over an year and it was all fine. If I haven't received the item, I got a refund. Of course some items are bad quality, awful fakes, but some are amazing

I can only say be utterly careful and beware yourself for this bunch of robbers!
If it's not the sellers on AliExpress and AliBaba that cheat you... than finally Alipay will take care for an extraction of your money. Just one deal it did cost me over US $50 and here I am having lost this amount and no ordered product. Remember be aware, if not you will regret the same as I do!