AiryDress Questions & Answers

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Here’s what consumers have asked with answers from AiryDress staff and previous consumers.

104 questions answered
11% answered in 1 day
Question:

Ordine sbagliato nn rispondono all email per il reso poco dopo che ho acquistato il vestito è stata cambiata la foto fregato

Answer:

A: Grazie per il vostro contatto. Si prega di notare che siamo una società che è disposta ad assumersi la responsabilità e aiutare i nostri clienti quando hanno i problemi. La tua soddisfazione è la cosa più importante per noi. Volete dirci il vostro numero d'ordine? Oppure puoi anche inviarci e-mail al nostro servizio@ariydress.com con il titolo "" sitejabber + il numero dell'ordine + le tue preoccupazioni "". Il nostro servizio clienti lo gestirà prontamente e troverà la soluzione migliore per te. Grazie per il tuo tempo. I migliori saluti, Airydress

By airydress -.,
Question:

What country is your business located; and does your clothing size fit an average us woman of fit small for asian size women?

Answer:

Thank you for visiting our website! Our office is located in Hong Kong. For the moment, we have warehouses located in the United States, United Kingdom, Norway Australia and China. Products will be sent from one of these warehouses according to the stock availability. As one of the leading online suppliers of dresses and accessories, our products have enjoyed great popularity throughout the world. We have more than 10000 styles so the Size Chat varies per dress. For best fit, please note that you can find the size chart" on each product page near the size choice. Make sure to take note of your exact measurements and compare to size details of each product. Please note that our dresses are only available in standard size. If you are in between sizes, we suggest you choose the bigger one. You may also refer to our Size Guide (http://www.airydress.com/how-to-measure.html) to get your own measurement. Should you have any other questions, please contact us.

By airydress -.,
Question:

Answer:

Thank you for visiting our website! Our office is located in Hong Kong. For the moment, we have warehouses located in the United States, United Kingdom, Norway Australia and China. Products will be sent from one of these warehouses according to the stock availability. As one of the leading online suppliers of dresses and accessories, our products have enjoyed great popularity throughout the world. Should you have any other questions, please contact us.

By airydress -.,
Question:

I'd like to know were my order is how about that ,your good at portraying a clean image but once you get money customers high and dry ,

Answer:

A: Thank you for contacting us. We sent the information to your email, would you please check? Or you may also send us emails to our service@ariydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Airydress

By airydress -.,
Question:

Hello i ordered tracking number 036665489878 i think it said standard shipping 7-30 days but i cant track my order please email at muda3785@yahoo.com

Answer:

Thank you for contacting us. We have sent an email to Muda3785@yahoo.com, would you please check for it and give us a reply? Thank you for your time. Best regards, Airydress

By airydress -.,
Question:

I made my order #037112092217 on feb 22nd, until now i have received nothing, no answer to my emails and live chat unavailable. is it a real website?

Answer:

Thank you for contacting us. We have sent an email to joyce.hugues@yahoo.com, would you please check for it and give us a reply? Thank you for your time. Best regards, Airydress

By airydress -.,
Question:

Pls check my order no 030370075531 regards trude kartveit

Answer:

Thank you for contacting us. We sent the information to your email, would you please check? Or you may also send us emails to our service@ariydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Airydress

By airydress -.,
Question:

Are you a swiss company, so i don't pay taxes when i receive an article?

Answer:

Thank you for contacting us. We are an international e-commerce company originally based in Hong Kong where our offices are located. For the moment, we have warehouses located in the United States, United Kingdom, Norway, Australia and China. Products will be sent from one of these warehouses according to the stock availability. We are still looking into launching more. Each of our products is with high quality. And the finished products will go through a series of inspections before they are sent to you. You can rest assured about that. There will be no more charges once you have placed your order successfully. In some cases, there may be VAT or other taxes, customs duties or fees levied by your destination country. However, based on our experience, such situation is very rare. Meanwhile, we do care our customers' shopping experience very much. If you have been charged for any extra custom fee, you just need to send us a copy of the customs invoice with tracking number on it, and our workers at after-sale department will give you a satisfying solution. If you still have concern about the tax, you can learn some information about your local customs policy. We are more than willing to help if there is anything we can do. Please contact us if you need any further assistance.

By airydress -.,
Question:

Hello! what kind of material are the clothes? silk or wool,, or wot? luv the desighns....will be ordering soon!

Answer:

Thank you for your contacting. Different product is made of different material. Please check the detailed information from our website. Thank you for your time. Best regards, Airydress

By airydress -.,
Question:

Hi, is shipping to namibia free?

Answer:

Thank you for visiting our website. The shipping cost depends on the weight of the items you order, the shipping method you choose and the delivery destination. If your items value are over US$50, you will enjoy free shipping when you choose standard shipping. Except Argentina, Germany, Jordan, Saudi Arabia and Kuwait. For detailed information on standard and expedite delivery, please refer to our Shipping Information (http://www.airydress.com/shipping-info.html). For the details, you may just place a trial order on our website to have a check of that. Looking forward to your order. Please contact us if you need any further assistance.

By airydress -.,

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Typical questions asked:
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  • Where is the company located?
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