Adore Me Questions & Answers

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Here’s what consumers have asked with answers from Adore Me staff and previous consumers.

75 questions answered
11% answered in 1 day
Question:

Answer:

Splendies is a great site for panties all sizes and cheap

By Kimmie K.
Question:

What made you choose adore.me over similar businesses?

Answer:

It had nice things and wanted to try it out bra and panty sets and even lingerie

By Kimmie K.
Question:

I wanted to know why my elite box hasn't been shipped to my address yet when i was supposed to get it by the 4th of may, i am new to this.

Answer:

Hello KeeAjah, Thank you for bringing this to our attention. Could you please help us out with an order number related to this issue and explain your concern at help@adoreme.com? We would greatly appreciate it. It would help us greatly to investigate this mishap with our team. Kind regards, Adore Me

By Amira S., Outlines
Question:

I had placed my order on 01/27/20 and was shipped out on 02/04/20 since then it has been delayed. it doesn't give me any updates if it's on the way.

Answer:

Hello, Thank you for bringing this to our attention. Could you please help us out with an order number related to this issue and explain your concern at help@adoreme.com? We would greatly appreciate it. It would help us greatly to investigate this mishap with our team. Kind regards, Adore Me,

By Adore M., Adore Me
Question:

I placed an order but i dont wan t the monthly membership. how can i cancel?

Answer:

Hello, Thank you for your question. Our apologies for the delayed answer. You can find useful information about canceling the membership on the following link: https://help.adoreme.com/hc/en-us/articles/235969288-How-do-I-cancel-my-VIP-Membership- We hope this helps. Should you have further question we are also available at help@adoreme.com. Kind regards, Adore Me

By Adore M., Adore Me
Question:

If i sign up for v.i.p. do i get charged $30 something every month?

Answer:

Hi, Thanks for the review, we're sorry to hear you had trouble contacting us. Please note the VIP membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month. The VIP MEMBERSHIP is an Adore Me exclusive way of shopping through a flexible membership program that gives great perks (e.g. Discount on every set) and limited obligations (no membership fees, no obligation to buy, can leave at any time). The other is PAY AS YOU GO, a one-time purchase option, you select during checkout with your first order. If you want to learn more about what being an Adore Me VIP means, what benefits you have and other essential information, please watch this video (1 minute!): https://www.adoreme.com/how_it_works Rest assured that there are no obligation to make a purchase every month. Just go on your account, between the *1st and 5th* of each month, and either make a purchase or *SKIP THE MONTH*. If you do not skip or make a purchase between the 1st and the 5th, you will see a **$39.95** refundable store credit charge on your card. This store credit is available for your use at any time. We apologize for any inconvenience this confusion may have caused. Let us know if you have other questions! We're happy to help. Best, Adore Me help@adoreme.com

By Adore M., Adore Me
Question:

To you fabulous ladies, size is xl-xxl top >bottom lucky me! things i must get. bra first. want to know first order? ty

Answer:

Hello Gina, Thank you for your question. Check out our wonderful collection of bras and panties in your size: https://www.adoreme.com/bras-panties/where/bra-cup-size/0x We hope you will find something gorgeous. Kind regards, Adore Me

By Adore M., Adore Me
Question:

Hello, i would like to know how your vip membership work?

Answer:

Hi, Thanks for the review, we're sorry to hear you had trouble contacting us. Please note the VIP membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month. The VIP MEMBERSHIP is an Adore Me exclusive way of shopping through a flexible membership program that gives great perks (e.g. Discount on every set) and limited obligations (no membership fees, no obligation to buy, can leave at any time). The other is PAY AS YOU GO, a one-time purchase option, you select during checkout with your first order. If you want to learn more about what being an Adore Me VIP means, what benefits you have and other essential information, please watch this video (1 minute!): https://www.adoreme.com/how_it_works Rest assured that there are no obligation to make a purchase every month. Just go on your account, between the *1st and 5th* of each month, and either make a purchase or *SKIP THE MONTH*. If you do not skip or make a purchase between the 1st and the 5th, you will see a **$39.95** refundable store credit charge on your card. This store credit is available for your use at any time. We apologize for any inconvenience this confusion may have caused. Let us know if you have other questions! We're happy to help. Best, Adore Me help@adoreme.com

By Adore M., Adore Me
Question:

Answer:

Hello Tessa, Thank you for your question. Shipping to Canada costs $5.95 and may take 5-10 business days to get there not counting the 1 to 2 business days processing time in the warehouse. You can learn further details on the following link: http://www.adoreme.com/free-shipping Kind regards, Adore Me

By Adore M., Adore Me
Question:

Answer:

Hello Laurelie, Thank you for your question. Shipping to Canada may take 5-10 business days to get there not counting the 1 to 2 business days processing time in the warehouse. You can learn further details on the following link: http://www.adoreme.com/free-shipping Kind regards, Adore Me Remove

By Adore M., Adore Me

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