Hi,

Thanks for the review, we're sorry to hear you had trouble contacting us.

Please note the VIP membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.

The VIP MEMBERSHIP is an Adore Me exclusive way of shopping through a flexible membership program that gives great perks (e.g. Discount on every set) and limited obligations (no membership fees, no obligation to buy, can leave at any time).
The other is PAY AS YOU GO, a one-time purchase option, you select during checkout with your first order.

If you want to learn more about what being an Adore Me VIP means, what benefits you have and other essential information, please watch this video (1 minute!): https://www.adoreme.com/how_it_works

Rest assured that there are no obligation to make a purchase every month. Just go on your account, between the *1st and 5th* of each month, and either make a purchase or *SKIP THE MONTH*.

If you do not skip or make a purchase between the 1st and the 5th, you will see a **$39.95** refundable store credit charge on your card. This store credit is available for your use at any time.

We apologize for any inconvenience this confusion may have caused.

Let us know if you have other questions! We're happy to help.

Best,
Adore Me
help@adoreme.com