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Here’s what consumers have asked with answers from Adore Me staff and previous consumers.
Hi Leone, Thank you for reaching out! Here is how it works: every regular priced set you buy on the website counts towards our Buy Five, Get The Sixth Free deal. You get 200 points for every full regular priced set you buy and once you have 1000 points (it will show in the bra counter in your account), just add any $39.95 set to your shopping bag, proceed to checkout and click on the "loyalty Free" option. Please let us know if there is anything else we can help you with. Best, Adore Me help@adoreme.com
Yep because they scam the hell out of you. I've cancelled my vip account twice that I never asked for or signed up for and I'm still getting charged $40 a month so now I have to change my card!
It looks like you are auto enrolled as VIP to get the promo price for your first set. I didn't try to check out or anything, but it clearly says "VIP price" for the reduced price. I'm guessing if you want to do pay by month you pay full price. Pretty shady, if you're asking my opinion. A fee for not checking in every month is absolutely reprehensible, and adoreme should consider remodeling their business plan. Anyone who checks out if it's too good to be true finds that it is, and if anyone takes them at their advertising word, the customer thinks it's a one time buy not a subscription. They have several great product reviews, let the clothing speak for itself and customers will be back. At least advertise it properly as a subscription if not going to change the practice.
Hi Wendy, The VIP membership is one of two payment options you select during checkout with your first order. The other is Pay as You Go, our one-time purchase option. VIP members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month. If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime. You can read more about it here: http://www.adoreme.com/how_it_works Please let us know if you have other questions, we'd love to help. Best, Adore Me help@adoreme.com
Don't buy there, please. They has been charging to my credit card 39.95 each for two months
I personally would not buy from this company they will scam you out of your money every month
Hello Colleen, Thank you for contacting us! We want to apologize for the inconvenience caused by the difficulty in reaching our customer service. Our response time can sometimes vary depending on the number of customers contacting us. Even so, we always do our best to reply to and assist all of our customers in a timely manner. Unfortunately, we cannot identify your Adore Me account through this platform. So would you mind elaborating your concern further by email, so that we can find the best way to assist you? If there is anything else that we can assist you with at this time, please let us know. Our customer service is available to answer any questions you may have. Best regards, Adore Me help@adoreme.com
Hello Jacob, We're so sorry to hear that you did not receive your order. We would want to look into your case specifically to address it with a suitable resolution, however, we will need your email address and the order number to do so. Unfortunately, we cannot identify your account through this application. Therefore, we kindly ask you to elaborate your discontent further by email, so that we can be able to make this right Kind regards, Adore Me help@adoreme.com
