Adore Me
Questions & Answers

Hello, Thank you for bringing this to our attention. Could you please help us out with an order number related to this issue and explain your concern at help@adoreme.com? We would greatly appreciate it. It would help us greatly to investigate this mishap with our team. Kind regards, Adore Me,

Hello, Thank you for your question. Our apologies for the delayed answer. You can find useful information about canceling the membership on the following link: https://help.adoreme.com/hc/en-us/articles/235969288-How-do-I-cancel-my-VIP-Membership- We hope this helps. Should you have further question we are also available at help@adoreme.com. Kind regards, Adore Me

Hi, Thanks for the review, we're sorry to hear you had trouble contacting us. Please note the VIP membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month. The VIP MEMBERSHIP is an Adore Me exclusive way of shopping through a flexible membership program that gives great perks (e.g. Discount on every set) and limited obligations (no membership fees, no obligation to buy, can leave at any time). The other is PAY AS YOU GO, a one-time purchase option, you select during checkout with your first order. If you want to learn more about what being an Adore Me VIP means, what benefits you have and other essential information, please watch this video (1 minute!): https://www.adoreme.com/how_it_works Rest assured that there are no obligation to make a purchase every month. Just go on your account, between the *1st and 5th* of each month, and either make a purchase or *SKIP THE MONTH*. If you do not skip or make a purchase between the 1st and the 5th, you will see a **$39.95** refundable store credit charge on your card. This store credit is available for your use at any time. We apologize for any inconvenience this confusion may have caused. Let us know if you have other questions! We're happy to help. Best, Adore Me help@adoreme.com

Hello Gina, Thank you for your question. Check out our wonderful collection of bras and panties in your size: https://www.adoreme.com/bras-panties/where/bra-cup-size/0x We hope you will find something gorgeous. Kind regards, Adore Me

Hi, Thanks for the review, we're sorry to hear you had trouble contacting us. Please note the VIP membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month. The VIP MEMBERSHIP is an Adore Me exclusive way of shopping through a flexible membership program that gives great perks (e.g. Discount on every set) and limited obligations (no membership fees, no obligation to buy, can leave at any time). The other is PAY AS YOU GO, a one-time purchase option, you select during checkout with your first order. If you want to learn more about what being an Adore Me VIP means, what benefits you have and other essential information, please watch this video (1 minute!): https://www.adoreme.com/how_it_works Rest assured that there are no obligation to make a purchase every month. Just go on your account, between the *1st and 5th* of each month, and either make a purchase or *SKIP THE MONTH*. If you do not skip or make a purchase between the 1st and the 5th, you will see a **$39.95** refundable store credit charge on your card. This store credit is available for your use at any time. We apologize for any inconvenience this confusion may have caused. Let us know if you have other questions! We're happy to help. Best, Adore Me help@adoreme.com

3 to 5 business days for shipping and 1-2 days processing is a bunch of crap. Thats to lure you in. Once you are a customer shipping and processing gets worse.

Hello Tessa, Thank you for your question. Shipping to Canada costs $5.95 and may take 5-10 business days to get there not counting the 1 to 2 business days processing time in the warehouse. You can learn further details on the following link: http://www.adoreme.com/free-shipping Kind regards, Adore Me

Hello Laurelie, Thank you for your question. Shipping to Canada may take 5-10 business days to get there not counting the 1 to 2 business days processing time in the warehouse. You can learn further details on the following link: http://www.adoreme.com/free-shipping Kind regards, Adore Me Remove

Hello, Thank you for your question. Unfortunately, indeed we have a slower response time in this packed season. We apologize for the frustration caused. We were astonished to see how long was your order processing in the warehouse. We do not take this lightly therefore we wanted to address this with a resolution. We have contacted you via email and we hope to be able to remedy this. Unfortunately, we have experienced a peak in the volume of orders causing delays that we regret. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel has been doubled. Kind regards, Adore Me