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Questions & Answers

If you did the free trial and did not cancel it then that is why you are being charged. If you don't cancel prior to the end of the trial they automatically lock you into a yearly commitment. I would call or chat with them and tell them that if they don't cancel it for you and waive the $60 early cancellation fee then you will post negative reviews about your experience. That is what I did and they waived the fee for me. They were going to make me pay it until I told them that I am basing my review on this interaction.

You got suckered by Adobe. You probably clicked a free trial, and now you are under obligation to pay them every month for a year for a service that not only isn't worth it, but you probably won't ever use.