I'm going to be short and sweet and to the point on this one. I have been shopping at ali for the last 15 years and believe me I don't want to say this BUT the last three months have been a total shopping nightmare!, and I can honestly say that I think aliexpress is going down the Crapper and FAST! One of the stories: ordered, was shorted, aliexpress didn't care, and then the store that did it, still continues to do it to other customers/shoppers. The stores name is: Perfect Tool Store (far from perfect believe me) Store ID: *******355 It really is a very sad thing that once a good shopping site turns to TOTAL CRAP, and the sellers, and the company itself CAN NO LONGER BE TRUSTED! I will stop shopping there, because now there are just to many RED FLAGS! When a company who used to care stops caring for it's long time customers It's GAME OVER! Just because they are super large now, it doesn't give them any excuse to CRAP all over their customers! No No NOPE! WRONG CHOICE!
Dear Customer,
Thank you for taking the time to bring this issue to our attention. Please accept our deepest apologies for any inconvenience you've faced. Your complete satisfaction is our ultimate goal, and we want to assure you that we are taking your concerns very seriously.
Based on the problems you reported, we recommend that if you need further assistance or have any additional questions, please don't hesitate to reach out to us at Aliexpress Help Center.
We're sorry for the unpleasant experience for our loyal customer and will be continuously improving our service and be grateful for the opportunity to regain your confidence.
Best regards,
AliExpress Customer Care