- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
When I spoke to the Just Answer assistant I told him my problem but I could not get the issue resolved because I could not log in to my paramount account. It was difficult to understand him but I finally told him I needed to hang up.
I ended up not getting any help and my credit card has a charge of $45.00.
Paramount plus told me it would be a one dollar charge which would be refunded.
Paramount plus directed me to you.
Warren hasn’t received any votes.
Warren hasn’t received any thanks yous.
Warren doesn’t have any fans yet.
Warren isn’t following anybody yet.
Empty.
Great service person. Don't understand why the is a forty dollar charge on my credit card?
It is very misleading. I asked questions before entering in credit card details as they hooked me...
Hello Warren,
I'm ready to assist you.
In checking your account, I see that we've already cancelled your payment on 4/15/2024. Your payment is showing as 'reversed' on our end. This means that we were able to cancel the transaction before the funds left your account. When this happens the charge will just disappear from your account because it was never finalized.
Please let us know if we can assist you further.
Regards,
Vanessa
JustAnswer Customer Care
VanessaVC@justanswer.com or 1-800-808-0645 ext 18