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v m.

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1 Review by v

VENUS Swimwear

  • VENUS Swimwear

“FREE SHIPPING? I WAS CHARGED $1000 IN FEES!”
5/7/15

I live in Canada. I placed 2 large orders 5 days apart. I chose STANDARD shipping (21 days +) & I also used their offer of a promo for FREE shipping.
But 3 days after my 2nd order, BOTH ORDERS ARRIVED AT POST OFFICE marked COD... WITH A TOTAL DUE OF $1000. What happened to my free shipping? Insult to injury: Venus employee insisted the $1000 fee was "duties & taxes" (NOT) & rudely told me, "I have nothing to do with your country."

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