I have ordered several items from Venus but truly was disappointed when I had it returned and item that was crap. They actually charged me a restocking charge. This is the last time I will order from Venus. I don't believe that I should have to pay for restocking charge and also for the freight of $4.95. I hate pettiness and I'm truly through with Venus. I am cutting up their credit card
Tip for consumers: Not happy with the return charge. Done with Venus. This is 1st piece cheaply made I returned. Dont like pettiness. I geel the restock is petty.
Hi Debra! We're sorry that the items you purchased did not meet your expectations. We'd be happy to look into this further for you and see how we can make this right. Please send us an e-mail to socialsupport@venus.com for further assistance.
Hi Debra! We're sorry that the items you purchased did not meet your expectations. We'd be happy to look into this further for you and see how we can make this right. Please send us an e-mail to socialsupport@venus.com for further assistance.