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I paid for so expensive shipping cost but the shipment was more than a month even provided a wrong tracking number till now still haven't get my refund back since ordered on last year Oct 2015. The materials are really cheapskate and the items received either broken or spoiled. OMG Even worse of the poor customer service better don't purchase anything from them to keep your money SAFE.
Vivian L.'s review of DressLink earned 3 Very Helpful votes
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I had ordered dresses and despite having confirmation of return through the post office they...
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
We are always more than willing and glad to offer help, please feel free to contact us to sales@dresslink.com
Could you please send us your order number by message here? If you donot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we would be able to reach you, once the issue is confirmed, we would offer you a solution.
We are looking forward to your message here!