Tracy T.

There are several updates to this posting but I'm requesting that anyone in a similar boat as us, contact me at:

*******@yahoo.com

It has been 5 months after we gave them a deposit of $27,000. The plans have not been touched and they said we likely won't get steel this year. The communication has been almost non-existent and they refuse to return our money even though they have not provided services. We were also told they can't just refund money for everyone who is currently disappointed. All we want is our deposit back. Please do the right thing and give my elderly parents their money back. They've saved their whole lives to do this and so far Armstrong Steel has been one of the worst purchasing experiences of their lives.

Also, they have been deleting negative reviews and negative comments on their Facebook pages and I have been banned from the Facebook page for this same professional statement.

I would love to turn this negative experience into a positive review, we just would like the plans done or the money fairly refunded.

UPDATE:
So we have finally gotten the preliminary drawings and sent them back for the final permit drawings. I called today to ask for a timeline and once again got told they don't have any clue and "you are in the queue".

There were no changes to the drawings AT ALL.

So early February, we paid a deposit, we got the plans back at early July. We will see how long it takes to get the next drawings that will allow the home builder to actually start.

And I am STILL banned from their Facebook page despite only asking who else was having problems. They are hiding their bad reviews.