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Like many others here Indeed disabled my employer account with no reason given. I'm a small online business looking to hire a VA. I've hired many from the Philippines through onlinejobs.ph before. No problem. Ran my ad on Indeed for about a week before they shut it down with no reason given.
There is an appeals process but they rejected that too. No reason. No refund.
I'm at a loss as to why they disabled my account. How can you ban someone from your service with no reason given and give no refund? This shouldn't be legal. Worst system I've encountered in a long, long time.
EDIT: If you needed more proof to never use Indeed, just check out the helpful response from Indeed "Support" below.
"Indeed may reject or remove any Job Ad and disable any Employer's account FOR ANY AND NO REASON WITHOUT NOTICE".
No reason, no refund, can't access your job candidates any more for which you've already paid for.
They go on:
"we cannot give every reason why a job or a company may be removed"
So someone is doing a manual review process which takes time, but they don't have the time to give a few words on why the account is disabled? Leaving your customers clueless with what could be wrong? I read your Job Posting Guidelines and I still have no clue what was wrong.
Look at all the people on here who have no idea why their account got disabled. And that's only the ones who post about it.
Take this Indeed "Support" rep's suggestion - "If you have urgent hiring needs, we recommend utilizing other hiring services" - and use another service. These guys deserve to fail until they overhaul their systems and show some respect for their customer's time and money.
Tip for consumers:
Don't bother. Use onlinejobs.ph or any other employment website
Products used:
Employment services
Tony S.'s review of Indeed earned 3 Very Helpful votes
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Empty.
This garbage excuse for a Job Search website is completely inept, with ZERO Technical savvy...
Hi Tony, thank you for taking the time to leave Indeed a review. All accounts on Indeed go through a standard reviewing process. This review can happen at any time as well. Unfortunately, Indeed has fully reviewed your account and we are unable to show your listings on the site and the account will remain in its disabled status. Indeed or Publishers may reject or remove any Job Ad, and Indeed may disable any Employer’s account, for any or no reason without notice. Although Indeed may indicate why a job or account has been removed or disabled, we cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. This is a final decision that will not be reversed. If you have urgent hiring needs, we recommend utilizing other hiring services. We apologize for any inconvenience this has caused.