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This garbage excuse for a Job Search website is completely inept, with ZERO Technical savvy whatsoever. First off, you apply for one of their listed jobs, and then you get an Email stating the employer would like to get some further information before proceeding to the next step, okay fair enough. Then you click the link to Indeed's 'Message Page' to reply, but instead, you get one of their ENDLESS ERRORS. (attached) Then you try to find 'Support', Yeah Right, and they tell you that you can just reply to the Email. Except that never works. Then you try to Contact Indeed, another yeah right, but instead, you end up on their 'Help Page', the yeah rights never stop. The problem is, that the so-called 'Help Page' is just another mountain of Errors too (attached) with no direct contact options provided, only a Checkbox that says 'No further communication needed' that cannot be interacted with, so you cannot even request that they Email you back. (attached)
I live in Eastern Virginia, the closest office for Indeed Jon Search to me is in Florida, but if I want to be contacted about their Total Technical Incompetence' then I have to file a complaint, with the BBB in TEXAS before they will bother to send me even so much as an Email response, and that is just so they can pretend to care about their clients!
Tip for consumers:
I am a 50-year-old GEN X man, who is about to have a Granddaughter, from my little girl who is all grown up now....
I am going under the assumption that this company, like most internet businesses today, is employing exclusively whining, lazy, inept Gen Z people, which is leading to their downfall.
Products used:
I was using them to assist me in finding a second job, but have lost any faith due to their ignorance, and uncaring method of handling clients.
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Hi Zachariah, we are sorry to hear that you are not having a positive experience using Indeed. We have not had any further reports of current issues sending messages on Indeed so we would advise trying another web browser. We can confirm that responding to messages on Indeed via the email notification is an alternative way of messaging employers, once the email has sent this will be sent directly to the employer.
We would advise reviewing the screenshots you included in this review and deleting ones that contain personal information, it is not advisable to share personal information publicly like this.
If we can assist further please feel free to contact us at socialcare@indeed.com.