Three major issues
1> Delivery time. 29 days. They say its should take 20 days. They make no mention of this when ordering.
2> The sizing charts for pants are insane. I got size 40 men cargo pants. I like them loose. I have size 38 cargo pant (wrangler) from walmart that a little snug. I also have size 40 cargo pant (wrangler) from walmart... a little better fit. I ordered size 40 from banggood. I could not even get my one leg into the pant. My father in law is chinese. He wears a size 32-34 pant. These pants fit him.
3> Return policy timeline. They say you must return within 3 days of "receiving product". I emailed the first day the product arrived. Took 2 days to get response. The first response was a generic email asking questions. Then we went back and forth with many emails. In the end they are not refunding or exchanging the pants.
I have started the backcharge process with the CC company. Will seee
Dear todd r.,
We are sorry for your unhappy experience at banggood.com.
It usually takes about 7-25 business days(about 30 days) to be delivered via standard mail after shipment. Sometimes, it will be delayed by customs, logistic and your local post office. For the delivery time, please get futher information in http://www.banggood.com/What-are-the-Shipping-Methods-and-Delivery-Times-_hi321
Maybe you can pay extra to choose Expedited Shipping if you want fast delivery.
Could you please tell me the order number of the order you refer first? I will investigate this case again.
You can also contact me directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team