Let me start by stating the lift chair i purchased for my mother (82 yrs young) is perfect for her needs. Now, initially I assumed I paid for setup with the delivery, however I had not. I contacted customer services thinking this was going to be a bad experience, however to my surprise, the rep I spoke with, WITHOUT hesitation assisted me in putting the chair together, which wasn't difficult at all. I would definitely make additional purchases and recommend US Medical Supplies! It was a pleasure working with them... KUDOS:-)