Tina B.

I would never use this website again! After searching and looking at listing for several weeks I found one that I had seen listed several times before and that was available for our stay. Only after I had already paid for this rental and was traveling to the location did I receive an email from HomeAway informing me that the listing may be fraudulent and not to send any money. I called them right away and they really didn't care about my situation. We were using the rental as somewhere for our family to stay while we had surgery. They offered me no help in finding another place and told me there was nothing they could do!