Tess F.

Bought my granddaughter a phone £285, iPhone 11. The guy serving kept holding the phone wouldn't let us take it and look at it. Kept holding the top and pointing to a little crack at the bottom.
When we got home my granddaughter was so busy getting apps downloaded etc, she never noticed a chip out of the top corner very small. The phone worked perfectly so we just left it till 1 month later it started to get really really hot and just kept shutting down. On inspection by my daughter we know that the battery is only 75%. It just feels like a total con paying that kind of money for a useless phone. I would bet money on the sales guy knowing it was a crap phone along with the chip at the top where he kept his thumb.