Tatiana S.

Ordered aome Italian, received the pizza which I couldn't eat, almost got sick, called the restaurant and explained the issue. They offered a full refund and said will notify ubereats about having me reimbursed.
Few weeks later I go and check my bank acc balance, no refund appears. I email the restaurant again, they call me claiming they askes ubereats to refund on the day of the order. I send ubereats a long message with all the dates/detailed info. They reply claiming no such request was ever made by the restaurant, nor will they refund me because that's against the policy (!?). I send them a screenshot of an email fr the restaurant owner/manager where he clearly states he is happy to refund me, howevee ubereats claim they will not, constantly mentioning their policy. I sent over FIFTEEN messages basically repeating myself like a damn parrot, re explaining everything. I asked ubeats which part of their policy allows them to charge me for food I didn't even eat, have a restaurant approve the refund and them still won't giving my money back. No reasonable explanation was ever given, nor did I see my money back.

They stole it as far as I'm concerned!

I then go and google ubeats reviews and discover how many people they've robbed. I'm attaching a tiny percentage of thise reviews.

Their so called customer service is full of high school drop outs, which is great to see that even those types manage to get a job, however having to read their idiotic emails full of excuses and general BS makes me want to throw my phone at a wall. They take people's money and won't refund them even when the driver decides to not show up and claim whoever ordered the food never opened the door! I even found comments left my ubereats drivers bragging about how they get fes up with not receiving tips and keep the food for themselves especially on a nice sunny day from a good restaurant.

Ubereats is a disgrace! Their so called advisors - bunch of brainless donkeys.

Ive been battling with them since JULY 15TH 2016! SENT OVER 60 MESSAGES, I STARTED GETTING REFUNDS FOR STUFF THAT NEVER ARRIVED ONLY WHEN I OPENED 4 CASES WITH PAYPAL. THEY WERE OVER 2 WEEKS LATE TO COLLECT RETURNS, WERENT REPLYING FOR 3 WEEKS AND DECIDED TO REFUND ME HALF OF ONE OF THE 3 BAGS I SENT RETURNS IN! ASKED IDIOTIC QUESTIONS NON STOP, ASKED ME FOR WEBSITE FOR COURIER USED WHEN THEY WERE THE ONES WHO ARRANGED IT. ABSOLUTE BUNCH OF IDIOTS AND INCOMPETENT DONKEYS. I WROTE TO MYSALE THAT OWNS COCOSA, WAITING FOR A REPLY ITS BEEN 3 DAYS. ILL SEND AN EMAIL TO THEIR PR. MAYBE AFTER I THREATEN TO GET MY STORY AND EVIDENCE IN THE PRESS THEY WILL RESPOND OFFERING APOLOGIES AND A HUGE COMP THAT I DESERVE. AVOID AVOID AVOID!

Also, when items rrive there is literally zero paperwork listing what items are in the parcel, no serial nrs, NOTHING! THERE ISNT A SINGLE CONTACT NR EITHER! THE MORE I THINK ABOUT MY EXPERIENCE THE MORE I SEE HOW MUCH OF A BOILER ROOM COMPANY THIS IS.

MY FRIENDS STOPPED BUYING THERE AFTER I WAS PUT THROUGH HELL BY THOSE MORRONS. ONE OF MY FRIENDS IS SURE SHE RECEIVED FAKE YSL BAG AND IVE HEARD AND READ SEVERAL REVIEWS WHERE OTHER CLAIM THE SAME. QUALITY OF SOME OF THE STUFF I RECEIVED IS APPALING, FROM FABRIC TO STICHING TO SIZING. THEY SHOULD BE SHUT DOWN ASAP!

SECRETSALES, BRAND ALLEY, ACHICA-SHOP THERE

I always managed to find something to buy on secretsales, been recommeding it to friends who also came to love it. One of the best shooping destinations for those who dont have time to go to shops, great prices and prompt replied from customer service. All in all AA+++