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The customer service team was excellent, in spite of the long call wait time (maybe high call volume, due to covid). I had accidentally and typed the wrong email, it was corrected the same day. I placed my order on Monday 10/26 & received my package on Saturday 10/31. The craftmanship on the purse, is to perfection. It actually exceeded my expectations, due to all the bad reviews. However the item was exactly, how it was on the website. I will be shopping here again.
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