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I have ordered some guitar amplifier from them on 30. 08. 15 and they haven't processed it and showed "Back order" in status after 5 days from the order. When contacted their customer service they said they are not going to ship till I pay extra cost! Wow! What a ripoff! They needed more money from me. I asked why do you need more money, they haven't got a clear answer and felt they are lying, because every time I contact them they told me different reasons. I don't think when they say they're checking your order, they are check it for real at all. Just keep you waiting and try to rip off you. Few hours of hassle and dozens of mails they said they will refund my order. Very disgusting people. Will Never buy again!
Order date Aug 30 2015
Order number *******
I am sure they will reply this review saying they have solved the issue aso you see in other low rating reviews too, But they do nothing!
Tip for consumers:
Stay away if you don't want to get into trouble
Supul S.'s review of Banggood earned 3 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear supul s.,
We are sorry for your unhappy experience at banggood.com.
There is no shipping method can be used for order 8269679. I am so sorry that Anny didn't know the real reason well and told you that you need to pay extra. You do not need to pay extra actually.
For the order 8269679, we have canceled the order and refunded you $7.99 on 7th September. The transaction number is 77N52539R39379417, please check your paypal account.
You can also contact me directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team