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stephen b.

Contributor Level

Total Points
84

1 Review by stephen

  • Banggood

1/18/16

I ordered a hoverboard on 12/30/2015. It is 01/18/2016 and still have not recieved the item. I have talked to banggood customer service 3 times now and have got the response to wait 2 more weeks. They said the shipped it via fedex with tracking number **************. Fedex has no record of receiving the item. Where is the item?

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Katherine L. – Banggood Rep

Dear stephen b.,

We are sorry for your unhappy experience at banggood.com.

Could you please tell me the order number of the order you refer first? I will investigate this case again.

We can do nothing for you without any order information.

You can also contact us directly to forumservice@banggood.com.

Any problems please keep in contact, I will try my best to solve the problem for you.

Best regards

Banggood Team

stephen Has Earned 4 Votes

Stephen B.'s review of Banggood earned 4 Very Helpful votes

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