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Ordered 2 jackets, 1 XL and 1 S. They shipped 1 XL and 1 XXL. Resolution options because they can't fill the order with the Small as ordered:
1) get $5 refund and keep the XXL that I can't use
2) return the XXL for a refund after I spend the time boxing it up, completing the RMA process, and dropping it off at a shipping facility.
I honestly think they shipped the wrong product hoping I would take option 1 and they would get rid of a product they had excess of. There customer had to spend time dealing w/ their mistake with no compensation of any kind.
Very poor customer service.
Spider W.'s review of Woot! earned 5 Very Helpful votes
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