soo r.

DODGY! NON-PROFESSIONAL SERVICE & RIP-OFF - Ordered 3 products and waited a few weeks and heard nothing. When I enquired I was told they weren't going to ship unless I paid extra in shipping - or I had option to cancel the order. I cancelled and was mad that I had to initiate contact with them about this matter in the first place.
THEN... I get an email saying that my item was SHIPPED! And... that they WERE NOT going to charge me extra for shipping. HOWEVER, then I learned that they DID CHARGE ME EXTRA. I wrote to them complaining and asked them to recall my order or at least refund all shipping costs - since IT STILL HADN'T arrived yet. They did NOTHING. I was ultimately charged DOUBLE the cost of my 3 products in shipping WITHOUT my consent. I am in the process of appealing but so far... NO RESPONSE. I rarely have poor buying experiences online but this has been terrible.