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I ordered a 24" x 12" x 5 foot duct on Thursday 12-14 that I needed by 12-22. Plenty of time since they say in stock items ship in 1-2 days and it is a local truck delivery. I was contacted by a trucker on Thursday 12-21 saying he had my item out front. But then he realized that "they screwed up the paperwork" and he had a boiler for someone else, not my duct.
There has been no further communication about this.
Will I ever receive it?
I cannot recommend anyone to deal with this company, ever.
Products used:
I have not received the item, which is not acceptable
Tim hasn’t received any votes.
Tim hasn’t received any thanks yous.
Tim doesn’t have any fans yet.
Tim isn’t following anybody yet.
Empty.
Money was refunded but I asked them to notify me if misplaced items found. Otherwise, bait & switch?
40 years a consumer and home perfect is first customer service email response to open with "No,"...
