My doctor sent 2 prescriptions to this specialty pharmacy. When I called them, they only sent me 1 of them and didn't say anything about the other one. 1 week later, I'm calling and asking why the most important order was completely missed. The woman, Michelle, took really long time, almost mocking me, asking me to repeat my number, then repeating it herself, and asking me to repeat it after herself again (WTF!). When I refused to repeat it for the 3rd time, she said she could not serve me and there's nobody she could transfer me to. So now not only they completely missed a very important order, there's no way I can still order it! I hope they go out of business as this is not the way to treat customers who you've already failed.