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Sierra M.

Contributor Level

Total Points
84

1 Review by Sierra

  • Microsoft

1/14/24

How am I supposed to get my account released reinstalled if you claim it's compromised and the form you tell us to fill out keeps getting sent to me with a notice saying that you are unable to assist me at this time and I need to fill out another Form and try to put all of the information to the best of my ability however you can only do two forms at Max a day both forms every time get denied for me even though I put all of the security questions because I'm looking at my Samsung passkey that has all of the answers how in the world is a multi-billion dollar company doing this to so many people and telling us to follow this link complete this form this is the only way this is the only way humans can make the system but only AI can help you fix it only AI can help you fix it only AI can help you fix it fill out this form submit fill out this form submit you can only do two forms a day we cannot help you sorry your account is lost it is compromised due to someone trying to get into your account it is compromised blocked goodbye that's it that's all you guys say I'm losing my job my clients and that's all you guys have to say fill out this form. This type of issue can cause medical problems brought on by the stress of all of this. You need to fix your system. This is horrible.

Tip for consumers:
Change you POS system so a $#*!ing human can help amd not a form that is monitored by AI that keeps saying my correct t information to verify is wrong. Your horrible. I am looking to sue you are causing distress I lost my job because if this !!!!

Products used:
Microsoft family subscription

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Sierra Has Earned 2 Votes

Sierra M.'s review of Microsoft earned 2 Very Helpful votes

Sierra Has Received 1 Thank You

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scott G. thanked you for your review of Microsoft

“Im in a simmilar scenario, class action? Im going to loose my tennancy because they blocked my email.”

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