Cobweb C.

I purchased Microsoft 365 personal for my home computer.
I have tried every way I can to get myself set up into the system on my laptop and it will not let me access anything because it says my email address is being used by someone else. That's someone else is me. The email address they have in the system for my name is incorrect. Whatever I do whoever I call wherever I chat or email I cannot get it corrected. Therefore of course I after trying this for 2-3 weeks I canceled the subscription and immediately got a refund. That's just so bizarre they cannot help me so I can utilize their program. I don't know what to do and unfortunately there is no other venue I can approach to get this program in my laptop. Excuse me this software in my laptop.

I just saw the response from AliExpress regarding my review. It is of no help. I contacted the help

Center customer service at least three times if not more. I had the same story even though I could prove they had it they say they didn't get it there for there would be no refund. It is very unprofessional. Please be very careful if you choose to order from this company. You do exactly what they tell you to do you can prove exactly everything you say and they still do not follow through.